01Delete in the app (fastest)
- Open the Kookar app and sign in.
- Go to your Profile, then account settings.
- Choose Delete account and confirm.
Your account is deactivated immediately, your device is unregistered from push notifications, and your personal data is deleted as described below.
02Request deletion by email
If you can’t access the app, email privacy@kookar.in from the email or with the phone number associated with your account, with the subject “Account deletion request”. We may ask you to verify your identity to protect your account. We will action verified requests within the timeframes required by applicable law.
03What is deleted and what is kept
| Category | What happens |
|---|---|
| Account & profile | Deleted |
| Orders, household plan, app content | Deleted or anonymised |
| Contacts, location pins, voice notes you saved | Deleted |
| Push tokens | Removed |
| Records we must keep by law (e.g. payment/tax/fraud records) | Retained only as long as legally required, then deleted |
Deletion is permanent. Some data held by payment processors (such as Razorpay) is governed by their own retention obligations.
04Learn more
See our Privacy Policy for full detail on what we collect and your rights, and our Terms of Service.